Frequently Asked Questions

If you have a discount coupon, follow these simple steps below to redeem it:

1. Add the items you want to your cart by clicking on the product page.
2. Select at the top of any page. Click in the bottom right-hand corner.
3. On the cart page, enter your coupon code and click Apply!

Once you have successfully placed your order, you will receive an Order Confirmation email from us. Once packed and prepared for shipment, your package will be given to one of our trusted delivery partners who will deliver it to you. You will receive your order tracking number via email which you can enter on the courier's website to track the status of your order until it is delivered to you.

Orders are individually wrapped in sturdy, waterproof packaging designed to protect the contents from accidental damage.

Once you have placed your order, our system starts processing it. Your item(s) is passed through a quality check before being packed securely and handed over to the courier who is responsible for delivering it to you.

Should your shipping address fall in a location that is not served by our delivery partners, we will contact you to determine an alternative that will ensure you can receive your order.

Yes. Once your order has been taken by the courier, you will receive an email with your tracking number that you can use on the respective courier’s website. Simply enter your tracking number and click TRACK ORDER to see where your order is or how long it will take to reach you.

Shipments are delivered throughout the world in a timely manner. We service the following countries:

In the unlikely event of this occurring, our system will not display the payment gateway to you, so you will not be able to place an order. However, you can still visit our site, read our content, view our products, and register to receive our newsletter and other correspondence.

For orders above ₹99 we offer free shipping within India.

For orders below ₹99 a nominal shipping charge is applicable within India, ranging from ₹40 to ₹80 based on the location of your shipping address. If applicable, this charge is automatically displayed and added to your charges on the payment page before you complete your purchase.

For customers outside of India, shipping charges are calculated as per the rates issued by the applicable shipping provider.

Couriers are not permitted to leave your package if you are not there to sign the form confirming that you have received it. The courier will attempt to contact you on the mobile phone number you entered on your Order Information Form to make alternative arrangements for the delivery. In the unlikely event that your package cannot be delivered, the courier will return it to RGPS and we will endeavour to contact you. Should you want your package resent, the courier will require payment of the shipping fee. Customers are therefore advised to carefully consider the address they enter as their Shipping Address on the Order Information Form.

Yes. Shipping addresses within India can be updated prior to the shipment of your order by contacting Customer Support. In the event that your product has already been shipped, we will have to reship your order once it returns to the different shipping address. Consequently, the applicable shipping cost will have to be paid by you.

For orders outside of India, the shipping address can not be modified.

Due to high demand we are currently not accepting Cash on Delivery orders.

Although most countries do not impose import duties on books, some do. The amount of duties and taxes to be paid for a shipment is determined by several factors, and the rate varies depending on the country of destination. Therefore, it is not possible to include import taxes and duties in the product.

All import taxes and duties (if applicable) levied by the government of your country must be paid by the customer.

For India and Nepal payment in Indian Rupee (INR) is accepted, and for all other countries, payments are made in United States Dollar (USD).

INR is the default currency for all orders lodged within India and Nepal. US dollars is the default currency for all orders lodged from any other country.

For a computer

1. At the top of any page there is a language menu, as shown.
2. Choose HI for Hindi or EN for English as shown below.
   

For a Mobile

1. Click on Profile Icon in the page header.
2. Select your language preference: HI for Hindi and EN for English.

You will get this error when you try to order more than two copies of any book. No more than two copies of any book are allowed to be purchased at a time. If you want to buy more than two copies, you may contact us.