Seven Simple Steps to Place an Order

 1.      Choose the item you would like to purchase

 2.      Click ADD TO CART

 3.      Proceed to CHECKOUT

 4.      Log in or Create an Account

 5.      Enter Shipping Address

 6.      Enter Payment Details and Authorise

 7.      View Order Acknowledgment and check Order Status

 

 

1. Choose the item you would to purchase by clicking on a category

 

The keyword search box is located on every page as are the category headings. Some items are displayed in the Recent Releases, Best Sellers and Editor's Choice categories. Click on the icons to see which. Click on any book to open the detail page to read the book description, see the price, type of book, number of pages and whether it is currently in stock. 

  

 

 2. Add item to your Shopping Cart 

While on a books detail page, if you wish to purchase it click on ADD TO CART. The message, the product has been added to your shopping cart will appear across the top of your screen. You can continue shopping until all the items you want are in your shopping cart. You can access the contents of your shopping cart anytime by clicking on CART located at the top right-hand corner of every page. You can also select items to buy later by clicking on ADD TO WISHLIST. You can share the book cover and details with friends and family through social media sites like Facebook and Twitter.

 

 

3. Proceed to Checkout

Take a moment to review what you have placed in your cart.

You can increase or decrease the quantity of any item by changing the number in the quantity box by clicking on the plus or minus symbol and then clicking Update shopping cart. You can remove an item by clicking in the box under Remove and clicking Update shopping cart. If you have a Discount Coupon or a Gift Card you can enter your coupon in APPLY COUPON and your gift card code in ADD GIFT CARD. Before clicking CHECKOUT at the bottom right-hand corner of the page, you must click in the box that confirms I have read the Terms and Conditions and agree to abide by them. RGPS advises all customers to read the Terms and Conditions very carefully. Once read, click in the box and click CHECKOUT.

 

4. Login or Create an Account 

The login page only comes up if you haven’t yet logged in. You will have the option of doing one of the following:

Returning Customer 

If you are already a registered user then please login with your email address and password, the one you provided on your Registration Form at the time of registration. If you have forgotten your password, click Forgot Password? and follow the prompts. We will retrieve the password and send it to your email address you registered with us.

New Customer

If you have not completed the Registration Form then you will need to click Register and fill in the form as shown. For more information click How to Register and Login. This is where you create your password. Passwords should include letters of the alphabet (upper and lowercase) and numbers (eg. aAbC123!) and be at least six characters long. Remember, passwords are case sensitive.

 

 

5. Enter Shipping Address 

Step 1: Select Your Billing Address

If you have used your billing address previously it can be selected from the drop down menu, or a new address can be entered as shown below. After selecting the address, click CONTINUE. If  you leave the tick in the box alongside Ship to the same address it means you have selected it and no new separate shipping address is required.

 

Step 2: Enter Shipping Address

If your order is for ebooks alone then no shipping address is required. Any other item, book or magazine, requires you to nominate the shipping address. The onus is on the customer to enter the shipping address correctly. RGS will not be held responsible for the loss of any order due to the shipping address being incorrect.  

Step 3: Select Shipping Method

No shipping method is nominated in the case of an order containing only ebooks. Orders of books or magazines will be shipped through Speed Post by the Indian Postal Service as shown.

 

6. Enter Payment Details and Authorise

Only valid VISA or MASTERCARD credit or debit cards are accepted.

Everything is displayed for you to see again as shown below - the content of your order, your shipping address, the total cost (including shipping charges and GST). Click on CONFIRM. You are then redirected to Axis Bank's secure online payment page where you enter your credit card details and make your payment. Take a moment to read the Shipping Policy. Should there be some unexpected delay that comes to our attention, we will inform you. Orders are subject to availability. Shipping charges are set by the courier and are displayed on the billing information page prior to submitting your order. Take care to ensure all details are entered correctly. Shipping is currently limited to within India only. 

 

 

7. View Order Acknowledgement and check Order Status

If your bank authorises your payment, your order will be complete and the order detail page is displayed. An Order Acknowledgement email and SMS will be sent to the email address and mobile phone number you entered on your registration form. You can view the details of the order and see your order number for future reference. Once the courier collects your order from RGPS for shipment, an email and SMS will be sent containing your invoice and your order Tracking ID that you can enter on the couriers website to see the status of your shipment. Customers are advised to contact the courier directly if the time taken exceeds their expectation.  

Take a moment now to read Frequently Asked Questions for more helpful information about using this website.